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  1. LOOP
  2. About LOOP

About LOOP

Additional Information

  • LOOP Safety Resources: Winter Weather ('22-'23)
  • Terms of Service: What You Need to Know as a LOOP Member

How does LOOP work?

  • I just joined LOOP, what next?
  • How can I get in contact with your customer service team?
  • Is LOOP a quoting engine or the actual insurer?
  • What are your business hours/hours of operation?
  • What is your phone number? How can I speak with someone?
  • What makes LOOP different from other insurance carriers?
See all 7 articles

Using the LOOP App

  • Does the LOOP App drain my battery?
  • How can I log into the app and sign in for the first time?
  • How do I change from being a driver to a passenger for my trips on the app?
  • I'd like to turn off the LOOP App's tracking, can I?
  • What data does LOOP require? How does LOOP calculate my car insurance rate?
  • Where can I download the LOOP app? How does it work?

Telematics

  • Do I have to keep the LOOP app on while I'm driving?
  • Does LOOP track me all the time?
  • How do you use driving data to price me on Day 1 if you don’t have this data yet?
  • What are Telematics? What sort of phone usage does LOOP look at?
  • Why does LOOP collect data? What sort of phone usage does LOOP look at?

Will LOOP cover me?

  • Does LOOP insure high-valued vehicles?
  • What states does LOOP offer coverage in?

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