As a valued LOOP Member, your peace of mind on the road is our top priority. That's why we're thrilled to introduce our Roadside Assistance service, designed exclusively for LOOP Members. Whether you're dealing with a flat tire, need a tow, or find yourself in need of emergency assistance, we've got you covered.
Eligibility
Roadside Assistance is available exclusively to LOOP Members. If you're not yet a member, visit www.ridewithloop.com to learn how you can join our community.
How to Access Roadside Assistance
- Purchase: Roadside Assistance can be added to your LOOP membership at any time. Simply visit our Roadside Assistance page for full details and to purchase.
- Confirmation: After purchasing, you will receive a confirmation email with a link to access and manage your Roadside Assistance settings. Please refer to this email for your unique access link.
- Immediate Assistance: Please note the new contact number for all your Roadside Assistance needs will be: 210-903-3443. This number connects you directly to our friends at Way+, who are ready to assist you 24/7 with any roadside emergencies.
What's Covered
Our Roadside Assistance service includes a wide range of support options to meet any need you might encounter on the road. For full details of the services provided, please refer to our terms and conditions.
Managing Your Service
While we are working on integrating Roadside Assistance management directly into the LOOP app for added convenience, currently, management and adjustments to your service can be done through the portal link provided in your confirmation email and in the thank you page after purchasing. You can also visit this article to know how to cancel your subscription to the service.
Roadside Assistance from LOOP is here to help you drive with confidence, knowing that we're always just a call away when you need us. For any questions or further assistance, our Care team is here to help, simply email us at: Care@ridewithloop.com.