NOTE: This article applies to LOOP members with policy numbers formatted as LOOP-0000001234-00. If your policy number is formatted as either LOO-TX-0000001234-00 or PPA-TX-0000001234-00 then please click here.
If you're new to the LOOP community, welcome! Once your policy is active you will be able to sign into the new LOOP app, where you'll be able to download your policy documents, make payments, file claims, and get in touch with our amazing Care Team.
First you'll just need to download the app from the Apple or Google Play app store. Look for the app called "LOOP: FAIR CAR INSURANCE"
To log in, all you have to do is tap "Log in"
Then enter your phone number to receive a code.
Enter the code that is texted to you
And that's it! No more passwords to remember ever again! Everything is tied to your phone number for security and easy access.