We do apologize if you have run into this issue while setting up your new LOOP policy.
After signing the documents our system should take you to a payment page to complete the final step and issue your policy. We have found that when this doesn't happen, and you haven't been able to make your first payment to create your policy, it usually means that the browser tab you quoted in was either reloaded or closed at some point.
While there is no way to go back to your original quote online, we do have a team that can help by pulling up your quote over the phone. To contact one of our Customer Success Agents, please give us a call at 844-544-LOOP (5667) and press 2 to indicate that you are interested in becoming a new customer.
Our Customer Success Team is available Monday through Friday from 9am to 6pm central time and Saturdays and Sundays from 9am to 5pm central time.